We believe in transparency—what’s inside is just as thoughtful as what you see.
Frequently asked questions.
Our Wax
Our wax is a carefully crafted blend of natural soy and coconut waxes, chosen for a clean and long-lasting burn, releasing fragrance without producing harmful smoke or unpleasant residue. With its smooth texture, it melts evenly, allowing you to fully enjoy every scented moment. Environmentally conscious, this wax reflects our commitment to creating a product that is both refined and responsible.
We do not add any dyes, additives, or preservatives to our candles.
Our Wicks
We use FSC-certified* wood wicks for a eco-friendly burning experience. They provide a soothing crackling sound when burning, reminiscent of a fireplace. Not only they look good, but they burn cleaner, stay upright, and release the fragrance more efficiently.
*FSC (Forest Management Certification) confirms the forest is being managed by strict standards, to preserves biological diversity, benefits the lives of local people and workers, while ensuring it sustains economic viability.
Our Fragrances
Our candles get their rich scents from carefully selected essential oils, and safe ingredients (naturals & synthetics*), always non-toxic, phthalate and parabens free.
*Synthetic ingredients serve as vegan or more sustainable alternatives to natural ingredients, such as musks.
Candle Care
Candles with a wooden wick may require a tad more maintenance, so it's important to take care of them properly!
Visit our candle care section for full details!
Refunds & Exchanges
Once your order has been placed, it can’t be modified. If you made a mistake and haven't yet received the shipping notification, email us.
If a candle arrives damaged due to transportation, please send us a photo at hello@giocoso.ca. We’ll promptly address the issue to ensure your full satisfaction! :)